Privacy Policy for Once Met

Last updated: December 31, 2024

1. Introduction

Welcome to Once Met! We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and share your information when you use our location-based social discovery application.

2. Information We Collect

We collect the following types of information:

  • Account Information: Name, email address, password (encrypted), and profile photo
  • Location Data: Your precise location when you check in to use proximity features
  • Profile Information: Bio, interests, and other information you choose to share
  • Usage Data: How you interact with the app, features you use, and timing of activities
  • Communication Data: Messages you send through our chat feature
  • Transaction Data: Purchase history and payment information (processed securely through Stripe)

3. How We Use Your Information

We use your information to:

  • Provide and improve our location-based matching services
  • Show you nearby users and events
  • Enable communication through our chat system
  • Process payments and manage your credits
  • Send you important updates and notifications
  • Ensure security and prevent fraud
  • Comply with legal obligations

4. Location Data

Location data is central to Once Met's functionality. When you check in:

  • Your location is shared with other checked-in users within proximity
  • You control when you check in and out
  • You can view and manage location settings in the app
  • Location data is automatically deleted after 30 days of inactivity

5. Data Sharing

We do not sell your personal data. We only share data:

  • With other users as necessary for app functionality (e.g., showing your profile to matches)
  • With service providers who help us operate the app (e.g., Stripe for payments)
  • When required by law or to protect rights and safety
  • With your explicit consent

6. Your Rights (GDPR)

Under EU data protection law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to data processing
  • Data portability
  • Withdraw consent at any time

You can exercise these rights through your app settings or by contacting us at [email protected]

7. Data Security

We implement industry-standard security measures including encryption, secure servers, and regular security audits. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your data as long as your account is active or as needed to provide services. You can delete your account at any time, which will remove your personal data within 30 days.

9. Children's Privacy

Once Met is not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes through the app or via email.

11. Contact Us

If you have questions about this privacy policy or our data practices, please contact us at:
Email: [email protected]
Address: Once Met AB, Stockholm, Sweden